About us
GR CREATIONSS is an e-commerce store that specializes in customized artwork and frames. It was founded in 2019 and is based in Tamil Nadu, India.
Photo editing works, graphic design, video editing, and Website Development.
Preview and Customization.
We usually send the preview in 5 or 7 days,depends upon the customization of the product.
Yes, possible it depends on the photo angle. For better suggestions, please share the photos with us on WhatsApp.
The price for our services depends on the photo. To provide you with a more accurate quote, please share the photos with us on WhatsApp for better results.
Yes, we can customize it as per your wish, but with limited corrections. If there are too many corrections or additional customizations, an extra charge will apply.
Yeah, we will share a preview on WhatsApp before framing.
If there are any changes needed to the preview, you can let our designing team know, and they will correct it without any hesitation.
We have 10+ frame Designs; you can choose as per your wish.
Ordering
Not much complicated! choose the model you need, fill in the required details, and place the order.
Once you have placed your order, our team will contact you on WhatsApp and email to get the required details.
We are using India’s topmost-used payment gateway (razor pay) on our website, so don’t worry about that.
What should I do if my payment fails or if the amount has been debited from my account without placing an order?
Our team will contact you on WhatsApp within one or two hours.
You don’t bother about that; we are trustworthy! , we have more than 10000+ happy customers and still counting. For more check out our Google Review
For now, we do not offer a COD (cash on delivery) option since our products are customized. If you cancel the order after the product is completed, we will not be able to resell or reuse it.
Delivery
It’s free shipping. In some cases, a delivery charge will apply for extra weight, volumetric size, non-serviceable areas, and the delivery place.
Usually, you can get the product within 3 to 10 working days.
Yes, it is possible to get early deliveries, but it depends on the delivery location. Therefore, we suggest that you contact our support team to confirm the feasibility before placing an order.”
Once we ship your product, our team will share order tracking details on WhatsApp or by mail.
Contact us on WhatsApp or by mail, our team will take the required action.
Product Replacement & Refund
If you receive damaged product, contact the support team within one day.
Yes, you can get a replacement for damaged products within 4 to 5 days, once you have sent the opening video without edit or cutting the clips.
The refund is not available for the Softcopy, whereas you will get a refund for the frame price.
Privacy
We will save user data such as name, contact details, and email address because we maintain the customer database and provide superior service to every customer.
We would love to show our work off. But if you don’t want to upload your artwork on social media, you can inform our team about not using it.
We will delete the photos from our device once the work is completed, but we will keep the final output for future reference.
