Refund and Returns Policy
Refund
The refund is not available for the Softcopy, whereas you will get a refund for the frame .Refund will be credited in 2-3 Working days.
Replacement
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your order.
If you are approved, then your replacement will be processed, within 2 to 3 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@grcreationss.com and send your item to our Address.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at support@grcreationss.com for questions related to refunds and returns.
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